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Sunday, July 8, 2007

Best Tech Support Story EVER

Sunday WTF

Yay for Sunday supervisor calls.
Guy calls in, he's angry. Madder than our usual, "Your cable sucks!" people.
His daughter's computer wasn't working and someone told him how to restack his TCP/IP (Which we aren't suppose to do) and it ended up crashing his virus software. So internet work, virus scan no worky. I understand why he would be mad about that.
I walked him through loading our free anti-virus software to clean his daughter's computer up enough that it'll work a little faster and be some what protected until he can contact his current anti-virus company for support.
That is done, computer is being cleaned and he starts complaining about lesbian porn popups and god forbid his 16 year old daughter see them.
Suddenly, the anti-virus pauses to scan a folder titled, "Circus Clips."
He says to me, "Circus clips, my daughter must love the circus this is taking a long time."
I mention she probably has videos and stuff and we go on.
Some time later the scan is done and the guy says, "I think I'll view one of my daughters videos to see if it's streaming any faster. What do you think, Elephants rides or lions?"
I pick Lions because who doesn't like lions?
So there is silence and then... the unmistakable sound of porn music and fake "OOOOOHs"
Guy quickly shuts it off, apologizes to me and says the damn virus must have gotten to that clip. So we go to Elephant rides 1-5. Queue porn music and such.
He goes, "Hold on, I'm going to look at these high school photos folder." - More lesbian porn.
And then...
"WHAT THE HELL! BRITNEY GET YOUR ASS UP HERE!"
Few moments later:
"What Daddy?"
"IS THIS YOU?"
"Um..."
"OH MY GOD! MY GOD!" *Pauses* "Thank you ma'am I won't be needing your help any more."
*Click*

Link: Live Journal by the_ninja_style

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